Client Service
We can help your team better connect to clients…and love the process!
Thank You, Bash!
“I want to thank you for coming to our practice and lecturing to our team. I can’t remember a single lunch and learn that had a bigger impact on my group. All the best to you and we look forward to seeing you again soon.” Dr. S.
“I’ve Done Your Job. I Know How You Feel”
Bash spent 4 years working as a veterinary client care representative before moving on to work as a licensed technician and later a certified practice manager. His breadth of experience in customer service in all these areas helps him connect to all team members and speak their language.
Let Me Visit. I Can Help
Bash can affordably visit your practice, observe your work flow, and motivate team members to invest in customer service. The lunch and learn that comes with the visit will delight your team, engage them in a productive discussion on the value of great service, and help to work out chronic service issues. Use the phone icon below to give us a call or scroll down to the contact form. You can also phone directly at 917-825-1630
Visit Comes With A Lunch and Learn
Recorded phone calls to veterinary practices are a funny, jaw dropping jumping off point to explore what we say to clients on the phone, in the rooms, and even in emails. Learn through laughter as Bash engages your team in a real discussion on the value of invested client service.
This lecture is RACE approved for 2 hours of management CE and can be part of a whole day of observation.
RACE APPROVED
2 CE Credits