We employed Mr. Halow to conduct a strategic planning session for our referral practice, Pittsburgh Veterinary Surgical and Emergency Center in the spring of 2014. His sessions were well prepared, professional and effective at getting everyone interacting, thinking and contributing. With so many voices participating in the process (in our case there 8), we occasionally needed someone to refocus the group and put us back on track. Mr Halow always handled these situations professionally and capably. He also spent additional time, outside of our planning sessions, talking to participants one-on-one. He did this to make sure everyone felt they were being heard and to give them a chance to work out their thoughts in a more relaxed environment. It helped things a great deal. Equally impressive was Mr. Halow’s adaptability to our schedule and our needs. He was readily available by email or phone to answer questions and redirect any efforts on his part to meet our day-to-day needs. I’m forwarding this letter to Mr. Halow to expedite it’s receipt on your end. Please don’t hesitate to contact me by email or phone using the contact information below if I can answer any additional questions.
I strongly endorse Mr. Halow to your organization for your Strategic Planning needs.
Bash has been consulting for me since March and I can’t say enough about how in two days a month on site visit, regular email correspondence with me and staff members and occasional phone conversations he has transformed the atmosphere of my practice from one of me struggling against my staff to accomplish long and short term practice goals, to my staff actively participating in setting, implementing and monitoring multiple goals with a smile on their faces and eagerness to continue moving things forward for everyone. In the meantime, as you can imagine, the increased motivation of staff as well as honest critiquing of our practice weaknesses by Bash, has led to significant advances in our practice’s bottom line and seems to be returning us to the growth curve we were enjoying before the recent economic downturn. I would highly recommend the services of Bashore Halow to any practice owner that seeks to honestly examine the deficits in his/her practice as a way of overall improvement in the financial as well as medical quality of their practice.
John D Stoner
Practice Owner, Shippensburg Veterinary, Allentown Road Veterinary, and Mount Rock Veterinary
I wish I had found Bash Halow, and Halow Tassava Consulting, years ago. In one year after starting work with HTC, we are much better off financially, have a brand new website, and have much stronger consistency with respect to care and service. Most importantly though, I am the leader I was meant to be.