by Bash Halow | Feb 16, 2023 | Uncategorized
They Were Trying To Help Samson was a 6 year old cat presenting with signs of urethral obstruction. The family attending him, a father, a mother, and an adorable, heartbroken girl of 8, were all in tears. They had been presented with a medical treatment plan...
by Bash Halow | Nov 13, 2022 | Uncategorized
Have you heard? Everyone is ‘burned out’ these days, but what are employees actually saying and what, if anything, can leaders do to make things better? What is Job Burnout? In the past 2 years, I have heard lots of employees and managers...
by Bash Halow | Nov 13, 2022 | Uncategorized
Ask team members to better define what they mean when they say they are burned out. With more specifics on what everyone is feeling, you’ll come up with more effective solutions. Collect Accurate Information Remember that time you raised prices and...
by Bash Halow | Apr 23, 2022 | Uncategorized
Addressing angry clients, talking to grieving pet owners, telling an employee that it’s time to go… swallow that lump in your throat. Let’s get these difficult discussions right by remembering the essential elements of managing loaded convos. ...
by Bash Halow | Apr 23, 2022 | Uncategorized
Just because you’re working in the trenches every day, doesn’t mean you can see all the dirt. Here’s an attempt to call respectful attention to what holds managers back as leaders and, sometimes, as people. Introduction I play a game with employees...