by Bash Halow | Aug 20, 2025 | Uncategorized
Devising a hospital-wide, sensitive approach to pet parents can be as rewarding as creating a Fear Free approach to animals. Introduction There’s a TikTok video making the rounds of a woman upset with her wait time at an emergency center. I’m not sure...
by Bash Halow | Mar 15, 2025 | Uncategorized
Service affordability, staff shortages, and higher cost pressures will continue to drive change in veterinary hospitals over the next three years, while the meteoric rise and wide adoption of artificial intelligence will impact even the smallest clinics. ...
by Bash Halow | Feb 27, 2025 | Uncategorized
Here are five team exercises to help your hospital improve customer service, employee satisfaction, and efficiency! We all love to hold onto familiar things, but we’ve been entrenched in the same way of seeing clients and patients for decades. Yet so much...
by Bash Halow | Feb 27, 2025 | Uncategorized
Depressed, disengaged, risk averse, intolerant…what have you heard said about veterinary workers as of late? Are you part of a leadership team that believes that today’s vet med professionals are not what they once were? Is today’s workforce...
by Bash Halow | Oct 14, 2024 | Uncategorized
Despite complaints of burnout, employee unhappiness, lackluster retention, and lower productivity, American veterinary hospitals persist in an outdated approach to hiring, training, reviewing, and disciplining team members. Should we continue to lead with HR practices...
by Bash Halow | Oct 12, 2024 | Uncategorized
OSHA safety training can be so much more than fulfilling a government mandate. With the right approach, regular staff training on safety saves money, binds teams, improves workflow, and underlines your concern for employees’ wellbeing. Here are some ways to...
